UXR Case Study: Elevating Surveys with Gamified Permutations

Karen
4 min readDec 17, 2023

Hello Medium readers,
Please note that the following is not a real restaurant but rather a playful test to demonstrate the application of permutation concepts to gamify survey design. My hope is to give you inspiration for your own survey designs.

Let’s dive in!

The Challenge:

In the competitive world of casual dining, customer satisfaction is critical. However, Choco-Eats (fictional) , a popular chain of restaurants, is facing a declining

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Karen

Hi 🙋🏻‍♀️ HCI - UX Researcher here. I’d like to share my own thoughts and experiences in the field💙 Thank you so much for visiting 🙏